Please read these Terms & Conditions carefully before using the fb011 platform. By registering an account or accessing any part of the fb011 website, you agree to be bound by these terms in their entirety.
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and fb011 ("fb011", "the Platform", "we", "us", "our") governing your access to and use of the fb011 website located at fb011.club and all associated services, applications, content, games, and features (collectively, the "Service").
fb011 is an online gaming platform operated in compliance with the standards and regulations set by the Philippine Amusement and Gaming Corporation (PAGCOR), the governing body for all gaming activities in the Republic of the Philippines. The Platform provides online casino games, table games, live dealer experiences, sports betting products, bingo, and related gaming services to eligible players within the Philippines.
By accessing, registering on, or using any part of the fb011 Service, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, along with the fb011 Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree with any part of these Terms, you must not use the fb011 platform.
The fb011 Service is available exclusively to individuals who meet all of the following eligibility criteria:
Acceptable identification documents for age and identity verification include: Philippine Statistics Authority (PSA) National ID (PhilSys), Unified Multi-Purpose ID (UMID), Philippine Passport, Driver's License issued by the Land Transportation Office (LTO), Professional Regulation Commission (PRC) ID, Social Security System (SSS) ID, and other valid government-issued photo identification accepted by PAGCOR standards.
Each eligible person may maintain only one (1) registered account with fb011. The registration of multiple accounts by a single individual (whether using different names, email addresses, mobile numbers, or any other identifying information) is strictly prohibited and constitutes grounds for immediate suspension of all associated accounts and forfeiture of all balances therein.
You are required to provide accurate, current, and complete information during account registration and to maintain the accuracy of that information throughout the duration of your relationship with fb011. You must promptly notify fb011 of any changes to your registered information, including changes to your Philippine mobile number, email address, or banking details, by contacting our support team through the official fb011 live chat or email channels.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any two-factor authentication codes associated with your account. fb011 will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. You must immediately notify fb011 if you become aware of any unauthorized use of your account or any other breach of security.
fb011 reserves the right to request identity verification documents at any time. Withdrawal of funds from your account will require successful completion of the KYC verification process. fb011 may suspend withdrawals, freeze an account, or close an account where KYC documentation cannot be satisfactorily verified within a reasonable timeframe.
fb011 accepts deposits via the following Philippine payment methods: GCash, PayMaya (Maya), BPI Online, BDO Online Banking, Metrobank Direct, UnionBank Online, 7-Eleven, Cebuana Lhuillier, M Lhuillier, and other payment channels made available on the platform from time to time. All deposits must originate from a payment account registered in your own name.
All transactions on fb011 are processed in Philippine Peso (PHP / ₱). The minimum deposit amount is ₱100. Maximum deposit limits vary by payment method and account verification tier and are displayed during the deposit process.
Deposits from payment accounts not belonging to the registered account holder are strictly prohibited. fb011 reserves the right to reverse any deposit identified as originating from a third-party source and to suspend the receiving account pending investigation. Deposits funded by credit facilities may be subject to additional verification.
GCash and PayMaya deposits are credited to your fb011 balance instantly upon confirmation from the payment provider. Bank transfer deposits (BPI, BDO, Metrobank, UnionBank) are credited within one (1) to four (4) business hours. Over-the-counter cash deposits (7-Eleven, Cebuana, M Lhuillier) are credited within one (1) to two (2) business hours. fb011 is not responsible for delays caused by the payment provider or your financial institution.
Withdrawals may only be processed to a payment account registered in the same name as your fb011 account. Withdrawals to third-party accounts are not permitted under any circumstances. You must complete KYC verification before your first withdrawal request will be processed.
The minimum withdrawal amount is ₱100 for GCash and PayMaya transfers. Minimum withdrawal amounts for bank transfers may vary and are displayed during the withdrawal request process.
For fully KYC-verified accounts, GCash and PayMaya withdrawals are typically processed within sixty (60) minutes during normal operating hours. Bank transfers are processed within one (1) to four (4) business hours. Processing times may be extended during peak periods, public holidays, or in cases where additional verification is required.
Bonus funds and winnings derived from bonus funds are subject to wagering requirements before they become eligible for withdrawal. The specific wagering requirements applicable to each bonus are stated in the relevant bonus terms at the time the bonus is issued. Players must satisfy all applicable wagering requirements before a withdrawal request involving bonus-derived funds will be approved.
fb011 offers various bonuses and promotional incentives to eligible players from time to time. All bonuses are subject to specific terms communicated at the time of the offer, including but not limited to: eligible games, minimum qualifying deposit amounts, wagering requirements, maximum bet restrictions during bonus play, bonus expiry dates, and withdrawal caps on bonus-derived winnings.
Each game offered on the fb011 platform is governed by its own individual game rules, which are accessible within the game interface. In the event of a conflict between the general Terms and the specific game rules, the specific game rules shall prevail in respect of that game only.
fb011 shall not be liable to pay out winnings arising from a technical malfunction, systems error, software bug, or any other error that results in an incorrect game outcome. In the event of such a malfunction, fb011 reserves the right to void all bets placed in affected rounds and to refund the applicable bet amounts to the players involved. "Malfunction voids all pays" is a standard principle that applies across the fb011 platform.
If a game session is interrupted due to a lost internet connection, device failure, or power loss on the player's side, the result of that game session will be determined by the server records maintained by fb011 or its game providers. In most cases, interrupted sessions are resumed from the last recorded game state. Players acknowledge that game history and outcomes as recorded by fb011's servers constitute the definitive record.
Minimum and maximum bet limits are displayed within each game and each live dealer table on the fb011 platform. These limits are set by fb011 and may differ between game types, table variants, and player tier levels. fb011 reserves the right to amend bet limits at any time.
fb011 is committed to promoting responsible gaming practices in accordance with PAGCOR regulations and industry best practices. We recognize that gambling should remain a form of entertainment and that a minority of players may develop problematic gambling behaviors that require support.
fb011 provides the following responsible gaming tools to all registered players, accessible from your Account Settings at any time without requiring contact with customer support:
The following conduct is strictly prohibited on the fb011 platform and will result in immediate account suspension, forfeiture of balances, and may be referred to relevant authorities:
All content on the fb011 platform — including but not limited to the fb011 name, logo, website design, software, text, graphics, images, game interfaces, audio, video, and all other materials — is the property of fb011 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the fb011 Service for personal, non-commercial gaming purposes only.
You may not reproduce, copy, distribute, publish, transmit, adapt, modify, create derivative works from, or otherwise exploit any content from the fb011 platform without the prior express written consent of fb011 or the applicable rights holder.
To the maximum extent permitted by applicable Philippine law, fb011 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, or loss of use — arising out of or in connection with your use of the fb011 Service, even if fb011 has been advised of the possibility of such damages.
fb011's total aggregate liability to you in respect of any claim arising under or in connection with these Terms or your use of the Service shall not exceed the total amount deposited by you in the twelve (12) months immediately preceding the event giving rise to the claim, capped at a maximum of one hundred thousand Philippine Peso (₱100,000), except where such limitation is prohibited by applicable law.
The fb011 Service is provided on an "as is" and "as available" basis. fb011 makes no warranties — express or implied — regarding the uninterrupted, timely, secure, or error-free operation of the Service or the accuracy of any content available on the platform.
The collection, use, storage, and processing of your personal information by fb011 is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the fb011 Service, you acknowledge that you have read and understood the fb011 Privacy Policy.
fb011 processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines. We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
fb011 may share anonymized, aggregated data with game providers and analytics partners for the purpose of improving the platform and gaming experience. We do not sell your personal information to third parties for marketing purposes.
fb011 reserves the right to suspend or permanently close your account, with or without prior notice, in the event that you breach any provision of these Terms, engage in prohibited conduct, or where closure is required for legal, regulatory, or compliance reasons. In cases of suspected fraud or criminal activity, fb011 may freeze your account balance and withhold withdrawal processing pending investigation and referral to competent authorities.
You may request to close your fb011 account at any time by contacting our customer support team through live chat or email. Upon account closure, any verified real-money balance remaining in your account (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered Philippine payment method within ten (10) business days.
Upon termination of your account for any reason, your right to access and use the fb011 Service ceases immediately. Provisions of these Terms that by their nature should survive termination — including intellectual property clauses, limitation of liability, and governing law — shall remain in full force and effect after account closure.
These Terms and all matters relating to your use of the fb011 Service shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
Any dispute, controversy, or claim arising out of or in connection with these Terms or the fb011 Service shall first be submitted to fb011's customer support team for informal resolution. If the dispute is not resolved within thirty (30) days of submission, either party may pursue resolution through the appropriate courts or regulatory bodies of the Philippines having jurisdiction over the subject matter.
fb011 operates in compliance with PAGCOR regulatory requirements. Players who believe their dispute relates to a regulatory matter may also contact PAGCOR directly through official PAGCOR communication channels.
fb011 reserves the right to amend these Terms at any time. When material changes are made, fb011 will provide reasonable notice to registered players through one or more of the following methods: a notification displayed upon your next login, an email to your registered address, or an announcement posted on the fb011 website. The updated Terms will clearly state the effective date of the revision.
Your continued use of the fb011 Service after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using the Service and may request account closure by contacting our support team.
We recommend that you review these Terms periodically. The current version is always accessible at fb011.club/terms-conditions.
For any queries, complaints, or concerns regarding these Terms and Conditions, please contact the fb011 support team using the following channels:
Live Chat: Available 24/7 through the fb011 website
Email: [email protected]
Response Time: Under 4 hours on business days; live chat under 3 minutes during Philippine prime time
These are the non-negotiable standards that govern how fb011 operates — regardless of what any specific section of the Terms states.
fb011 operates in full compliance with PAGCOR's regulatory framework. Every game, every payout, and every operational procedure is subject to the standards and oversight of the Philippine gaming regulator. Player funds are kept in segregated accounts separate from operational funds.
All RNG-based games on the fb011 platform use independently audited and certified random number generators. Live dealer games use physical casino equipment under controlled studio conditions. Game outcomes are verifiable and not subject to manipulation by fb011 or its operators.
Player deposits are processed through regulated Philippine payment channels including GCash, PayMaya, and licensed bank transfer systems. All transactions are encrypted using 256-bit SSL. fb011 does not store complete payment credentials on its servers.
Identity verification at fb011 uses Philippine government-issued ID documents. The KYC process is designed to be completed in under 24 hours for players who submit complete documentation. KYC data is handled under the Data Privacy Act of 2012 and used solely for regulatory compliance.
fb011's support team includes Filipino-speaking agents available around the clock. All disputes related to payments, account access, or game outcomes are logged, tracked, and responded to within the timeframes stated in these Terms. Live chat is the fastest resolution channel.
Deposit limits, session alerts, cooling-off periods, and self-exclusion are available to all players directly from Account Settings — no support ticket needed. fb011 actively monitors accounts for signs of problematic gambling behavior and may proactively reach out to affected players.
Now that you've reviewed our Terms & Conditions, you're ready to enjoy everything fb011 has to offer. Over 1,200 games, instant GCash deposits, and real Filipino support — all on a PAGCOR-compliant platform built for the Philippines.
21+ only · PAGCOR-compliant · Play responsibly · For entertainment purposes only