Your privacy matters at fb011. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, who we share it with, how we protect it, and what rights you have as a Filipino data subject under Republic Act No. 10173.
This Privacy Policy ("Policy") describes how fb011 ("fb011", "we", "us", "our") collects, uses, stores, discloses, and otherwise processes the personal data of individuals ("you", "Data Subject") who register for and use the fb011 platform at fb011.club and all related services, features, games, and applications (collectively, the "Service").
fb011 is committed to protecting the privacy of its players and to processing personal data in a lawful, fair, and transparent manner, consistent with the requirements of Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
By registering an account with fb011 or accessing any part of the Service, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please do not use the fb011 platform.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the personal information controller responsible for your data is fb011, operating through the platform at fb011.club.
fb011 processes personal data as both a Personal Information Controller (PIC) — in determining the purposes and means of processing — and, where applicable, as a Personal Information Processor (PIP) acting on behalf of third-party game providers and payment processors that have their own applicable data governance frameworks.
fb011 maintains a designated Data Protection Officer (DPO) responsible for overseeing compliance with the DPA and this Privacy Policy. Contact details for the DPO are set out in Section 16 of this Policy.
fb011 collects the following categories of personal data, depending on how you interact with the Service:
| Category | Specific Data Items | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Required (KYC) |
| Contact Data | Philippine mobile number, email address | Required |
| Identification Documents | Government-issued Philippine ID (PhilSys, UMID, Passport, Driver's License, etc.) | Required (Withdrawal KYC) |
| Financial Data | GCash account reference, PayMaya reference, bank account name and number (last digits only for verification) | Required (Payments) |
| Transaction Data | Deposit history, withdrawal history, bet records, win/loss records, bonus activity | Automatic |
| Technical Data | IP address, device type, browser type, operating system, session data | Automatic |
| Usage Data | Pages visited, games launched, features used, session duration, click patterns | Automatic |
| Communications Data | Live chat transcripts, support email exchanges, survey responses | Where applicable |
| Responsible Gaming Data | Self-imposed limits, cooling-off activations, self-exclusion records | Where applicable |
fb011 collects personal data through the following means:
You provide data directly when you register an account (mobile number, email, date of birth), complete the KYC verification process (government-issued ID documents), make deposits or withdrawal requests (payment account references), contact customer support (live chat and email exchanges), respond to surveys or promotions, or activate responsible gaming tools.
When you access and use the fb011 platform, certain technical and usage data is collected automatically through cookies, log files, analytics tools, and session tracking systems. This includes your IP address, device characteristics, browser version, pages visited, games played, and session timing data.
fb011 may receive data from third-party sources for specific purposes, including: identity verification services used for KYC compliance, payment processors confirming transaction status, fraud detection and anti-money laundering service providers, and PAGCOR-mandated compliance databases where applicable.
fb011 processes your personal data for the following specified, explicit, and legitimate purposes:
Under the Data Privacy Act of 2012, fb011 relies on the following legal bases for processing your personal data:
fb011 does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. We share personal data with third parties only in the following circumstances and to the extent strictly necessary:
fb011 engages third-party service providers acting as Personal Information Processors (PIPs) under the DPA to support platform operations. These include game technology providers (JILI, Pragmatic Play, PG Soft, and others), payment processors and e-wallet operators (GCash / GXI Inc., PayMaya / Maya Philippines Inc., banking institutions), identity verification and KYC services, fraud detection and AML compliance tools, cloud hosting and infrastructure providers, and customer support platform operators.
All third-party processors are bound by contractual data processing agreements that restrict their use of your personal data to the specified purpose, require appropriate security measures, and prohibit unauthorized sub-processing.
fb011 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or courts where required to do so by applicable law, valid legal process, or regulatory directive. In such cases, fb011 will disclose only the minimum data necessary to comply with the legal obligation and will notify you of such disclosure where permitted by law.
In the event of a merger, acquisition, asset sale, or restructuring involving fb011, your personal data may be transferred to the successor entity as part of that transaction, subject to the same protections described in this Policy. You will be notified of any such transfer and the applicable privacy terms of the successor entity prior to any change in data controller.
fb011 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with applicable legal, regulatory, and contractual obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years post-closure | PAGCOR compliance, AMLA |
| KYC / Government ID Documents | Duration of account + 5 years post-closure | AMLA RA 9160, PAGCOR |
| Financial Transaction Records | 5 years post-transaction | AMLA RA 9160 |
| Gaming Records (bet history) | 2 years from session date | Dispute resolution, PAGCOR |
| Support Communications | 2 years from resolution | Dispute resolution, contractual |
| Self-Exclusion Records | Indefinitely (responsible gaming) | PAGCOR responsible gaming policy |
| Marketing Preferences | Until withdrawal of consent | Consent-based processing |
| Technical / Log Data | 12 months from collection | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC-recommended disposal standards. Where data must be retained due to pending legal proceedings, regulatory investigations, or unresolved disputes, retention may be extended until resolution.
fb011 implements a combination of technical, organizational, and physical security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, disclosure, or alteration. These measures include:
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognize your device on subsequent visits, remember your preferences, and collect information about how you use the site. fb011 uses cookies and similar technologies (including local storage and session tokens) on the fb011.club platform.
You can manage cookie preferences through your browser settings. Most browsers allow you to view, delete, and block cookies from specific websites. Note that disabling strictly necessary cookies will impair your ability to use the fb011 platform, including the login function and game sessions. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by fb011. You may exercise these rights by contacting our Data Protection Officer at the contact details provided in Section 16.
fb011 will respond to verified data subject rights requests within fifteen (15) business days of receipt. Where a request is complex or involves a large volume of data, fb011 may extend this period by a further thirty (30) days, with notification to you of the extension and the reasons for it.
If you believe your data privacy rights have been violated and fb011 has not adequately addressed your concern, you may file a complaint with the National Privacy Commission (NPC) of the Philippines through official NPC channels.
The fb011 Service is strictly limited to individuals who are at least twenty-one (21) years of age, in compliance with PAGCOR regulations governing online gambling in the Philippines. fb011 does not knowingly collect personal data from persons under the age of 21.
As part of the account registration and KYC process, fb011 actively verifies the age of all players prior to allowing withdrawal of funds. Any account determined to belong to an individual under 21 years of age will be immediately suspended and all collected personal data will be handled in accordance with applicable legal requirements, including notification to PAGCOR where required.
If you are a parent or guardian and believe that a minor has accessed fb011 or provided personal information to fb011 without your consent, please contact our Data Protection Officer immediately so that we may take appropriate action.
Some of fb011's third-party service providers — including game content providers and cloud infrastructure operators — may be located outside the Republic of the Philippines and may process your personal data in jurisdictions other than the Philippines.
Where such cross-border transfers occur, fb011 takes appropriate steps to ensure that your personal data receives an adequate level of protection consistent with the requirements of the DPA. These steps include entering into data transfer agreements with recipient parties, verifying that recipient countries or organizations provide a comparable level of data protection, and implementing standard contractual clauses where required.
By using the fb011 Service, you consent to the transfer of your personal data to fb011's service providers outside the Philippines where necessary for the delivery of the Service, subject to the protections described in this section.
The fb011 platform may contain links to third-party content embedded within game interfaces, promotional materials, or informational sections. fb011 is not responsible for the privacy practices or content of any third-party websites or applications. This Privacy Policy applies solely to data collected and processed by fb011 through the fb011.club platform and its associated services.
If you access third-party services through or in connection with the fb011 platform — such as a game provider's own interface or a payment provider's checkout page — you are subject to that third party's privacy policy. We encourage you to review the privacy notices of any third-party services you interact with.
fb011 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in applicable law, NPC guidance, PAGCOR requirements, business practices, or the nature of the Service. When material changes are made to this Policy, fb011 will provide notice to registered players by displaying a notification upon your next login, sending an email to your registered address, or posting an announcement on the fb011 platform.
The "Last Reviewed" date at the top of this Policy will be updated with each revision. Your continued use of the fb011 Service after the effective date of any amendment constitutes your acknowledgment of the revised Policy. If the changes involve new or expanded processing of sensitive personal information requiring your consent, we will request your explicit consent before such processing begins.
The current version of this Privacy Policy is always accessible at fb011.club/privacy-policy.
For any privacy-related queries, data subject rights requests, concerns about this Privacy Policy, or to contact the fb011 Data Protection Officer, please use the following channels:
Data Protection Officerfb011 Privacy Team
Email[email protected]
Live ChatAvailable 24/7 through fb011.club
Response TimeWithin 15 business days for formal DPA requests; under 4 hours via email for general queries
Six core commitments that define how fb011 handles your personal information — every day, on every account.
Every connection between your device and fb011.club is protected by 256-bit TLS/SSL encryption — the same standard used by Philippine banks. Your personal data, payment details, and game session data cannot be intercepted in transit.
fb011 processes all personal data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the implementing rules issued by the National Privacy Commission. A designated DPO oversees all data governance activities on the platform.
Identity verification protects you as much as it protects the platform. KYC ensures that only the verified account holder can withdraw funds, preventing unauthorized withdrawals even if someone gains access to your account credentials. Documents are encrypted at rest.
As a Filipino data subject, you have the full suite of rights under the DPA: access, correction, erasure, objection, portability, and more. fb011 processes all rights requests within 15 business days and provides a direct DPO contact for any privacy concerns.
fb011 does not sell, rent, or trade your personal data to third parties for their own marketing or advertising purposes. Third-party service providers who process data on our behalf are bound by strict contractual obligations and may only use your data for specified purposes.
fb011 maintains an NPC-aligned data breach response protocol. In the event of a personal data breach posing real risk of harm, we will notify the NPC within 72 hours and inform affected players promptly. Regular security audits and penetration testing proactively identify vulnerabilities.
Now that you understand how fb011 handles your personal information, you can play with full confidence. Your data is protected under the Philippine Data Privacy Act, and your account funds are secured by bank-grade encryption and PAGCOR-compliant operations.
21+ only · PAGCOR-compliant · RA 10173 Data Privacy Act · Play responsibly